Kinderhotels Österreich - KINDERHOTEL Zell am See
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Frequently asked questions at the KINDERHOTEL

Questions regarding the rooms

Where are the Hundstein family rooms situated?

The Hundstein family rooms are situated near the restaurant and can be reached via an outdoor passageway. The rooms are on the ground, 1st or 2nd floor.

Where are the Erlberg family rooms?

The Erlberg family rooms are situated in the main building, near the restaurant on the 1st or 2nd floor.

Where are the Kitzsteinhorn family rooms situated?

The Kitzsteinhorn Superior/Deluxe family rooms are in the annexe, right next to the family spa. This house is connected to the main building via an underground passageway. The rooms are located on the ground, 1st and 2nd floors.

Where are the Sonnberg family rooms situated?

The Sonnberg family rooms are located on the 1st or 2nd floor of the main building near reception.

Where is the Fürstensuite situated?

The Fürstensuite is located in the main building near the restaurant.

Where is the Schmittenhöhen Suite situated?

The Schmittenhöhe Suite is located in the annexe, right next to the family spa. This house is connected to the main building via an underground passageway.

What is the difference between Kitzsteinhorn Deluxe and Superior rooms?

Size and price are the same, the only difference is the room layout.

  • The Kitzsteinhorn Deluxe rooms consist of 3 rooms: parents’ bedroom with double bed, lounge with pull-out sofa bed and children’s bedroom with 2 single beds (adjoining lounge).
  • The Kitzsteinhorn Superior rooms consist of 2 rooms: lounge/bedroom with double bed and pull-out sofa bed plus a separate children’s bedroom with double bed.

Do the family rooms have separate bedrooms?

Yes, all family rooms have at least 2 separate bedrooms (parents’ and childrens’ bedrooms).

Why does the Sonnberg room cost more when it is smaller than the Kitzsteinhorn room?

It is more expensive as the Sonnberg room is of a higher room category (it is located in the main building and has more modern furnishings).

How long is the walk outdoors to the Hundstein rooms?

The walkway is 10 – 20 m long. It is also weatherproof.

Is there a lift to the rooms?

In Haus Selina there is a lift which serves the Kitzsteinhorn Deluxe rooms and the Schmittenhöhen Suite.

Which rooms are equipped with bath and which with shower?

The Hundstein rooms and some of the Sonnberg family rooms are equipped with shower. In the Erlberg and Kitzsteinhorn rooms you’ll find a bath (you can also shower in the bathtub). 
Some Sonnberg rooms and both suites are equipped with bath and shower.

Is it possible to put a cot in the rooms? - Is there a charge?

Using our KINDERHOTEL wish list you can book your baby equipment in advance – all free of charge. You’ll then find all you need in your room on arrival.

Questions regarding location and arrival

How far is the hotel from the lake?

Our hotel is approx. 1 km from the lake, 5 minutes away by car, 20 minutes on foot or 10 minutes by bike.

How far is the hotel from the ski slopes and glacier?

The nearest ski slopes are at the Areit lift, approx. 600 – 800 m from the hotel. In winter we offer our guests a free ski bus service.

Are there shops nearby?

A supermarket and a chemist’s are within walking distance. There are more shops within a radius of 1 – 1.5 km – clothes shops, electrical shop, shoe shop, drugstore, hardware store etc.

How far away is the nearest airport?

In Zell am See there’s an airfield for small aircraft. The nearest big airport is in Salzburg (approx. 96 km away). Munich airport is approx. 200 km away.

Is is possible to book a taxi? - How much does it cost from Salzburg or Munich?

We’re happy to organise a taxi for you. We just need your flight details. A taxi for up to 8 costs from Salzburg to the hotel € 150,00, from Munich hotel € 280,00.

General questions

Should I book a pushchair or sledge in advance?

We have plenty pushchairs and sledges – you don’t need to book in advance.

Is is possible to book a stay with just half board?

We offer only all-inclusive. Changing to half board is unfortunately not possible. Come back to the hotel at lunchtime and take a short break.

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