Safe Stay
You can be sure that we will do everything we can to ensure that you have a wonderful time and a safe holiday with plenty of space. We have summarized all aspects for an enjoyable holiday at the HAIDVOGL KINDERHOTEL Zell am See. A trustful cooperation - even if with distance. We look forward to seeing you all again! The measures are continuously adapted to the official guidelines of the Austrian Federal Government - please note that changes may occur! Status: 07. 05. 2021
YOURS FAMILY HAIDVOGL & TEAM
Hygiene- & Safety Concept / General
- With our cleaning concept of the company Hagleitner and the associated increased cleaning and disinfection intervals, we take care of our guests and employees
- Our employees wear FFP2 masks and are regularly tested
- The minimum distance of 2 m must be observed in all areas
- FFP2 masks in generally accessible indoor areas (restaurant and buffet area, wellness area, hotel lobby, corridors and elevators)
- Excluded are children up to the age of 6, persons who have reached the age of 65 or persons who cannot be expected to do so for health reasons
- We ask you to bring your own FFP2/mouth and nose protector for you and your children as this is also required for activities outside the house (use of the gondola, public transport, excursions)
Arrival & Departure
- When you enter the hotel we ask you to wear your own FFP2 masks
- From 3 p. m. your room will be available as usual
- The check-out time remains unchanged at 11 a. m. – we ask you to observe the check-out time & release of the rooms from 11 a. m. to ensure the cleaning & disinfection intervals for you, you can still use the wellness area on the day of departure
- Before your arrival, you will receive an e-mail with a link to the registration form – in order to simplify check-in, please fill out this online form already at home
Culinary
- buffets are held in compliance with the hygiene regulations (hand disinfection & FFP2 masks) and with the necessary distance
- Children's buffets are replaced by children's menus - evening menu from 6 p. m. together with the parents - no joint children's meal with the childcare
- Our restaurant and bar area is currently open until 10.00 PM
Wellness
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All SPA treatments take place in compliance of the current directives
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Sauna infusions may currently not be performed. However, you are welcome to use our saunas with your own family.
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Our pools are open - here too the rules of distance and the associated maximum number of people in the water must be observed. KINDERHOTEL: Indoor pool max. 8 persons, outdoor pool max. 12 persons. MAVIDA SPA: Indoor pool max. 5 persons, outdoor pool max. 8 persons.
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Courses, activities & hikes take place in smaller groups and in compliance with the rules of distance (possibly limited number of participants)
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The gym is open - the rules of distance apply here as well
Cleaning & Disinfection
- Cleaning with the cleaning concept of the company Hagleitner by our trained employees
- Please note that during the room cleaning only the chambermaid is allowed to be alone in the room
- We ask you to keep the check out time & release of the rooms of 11. 00 o'clock to guarantee the cleaning & disinfection intervals for you
