You can be sure that we will do everything we can to ensure that you have a wonderful time and a safe holiday with plenty of space. We have summarized all aspects for an enjoyable holiday at the HAIDVOGL KINDERHOTEL Zell am See. A trustful cooperation - even if with distance. We look forward to seeing you all again! The measures are continuously adapted to the official guidelines of the Austrian Federal Government - please note that changes may occur! Valid from 12.01.2021
YOURS FAMILY HAIDVOGL & TEAM
Requirements for your arrival
- Children up to the age of twelve do not require proof.
- Children over the age of 12 require proof: 2.5G proof upon entry or in certain customer areas, services close to the body, accommodation, gastronomy, sports facilities, leisure facilities, ski lifts, at events etc. this must be a 2G proof
- For school-age children, the schools' "Ninja Pass" is equivalent to 2G proof.
Hygiene- & Safety Concept / General
- With our cleaning concept of the company Hagleitner and the associated increased cleaning and disinfection intervals, we take care of our guests and employees
FFP2 masks in generally available indoor areas. Children up to the age of 6 or persons who cannot be expected to wear masks for health reasons are excluded.
Keep at least 2 meters distance to other persons except to persons from the same household or co-travelers from the common housing unit.
Free rapid tests are always available at the reception.
All employees of the HAIDVOGL COLLECTION comply with the 3-G regulations.
In public places, public transport, customer areas of commerce and other services, and museums, wearing an FFP2 mask and proof of 2G is mandatory in enclosed spaces.
Arrival & Departure
- From 3 p. m. your room will be available as usual
- The check-out time remains unchanged at 11 a. m. – we ask you to observe the check-out time & release of the rooms from 11 a. m. to ensure the cleaning & disinfection intervals for you, you can still use the wellness area on the day of departure
- Before your arrival, you will receive an e-mail with a link to the registration form – in order to simplify check-in, please fill out this online form already at home
- Please show your 2G proof at the reception on arrival.
All SPA treatments take place in compliance of the current directives
Sauna infusions may currently not be performed. However, you are welcome to use our saunas with your own family.
Our gym and pools are open.
Courses, activities & hikes take place in smaller groups and with distance (possibly limited number of participants)
Cleaning & Disinfection
- Cleaning with the cleaning concept of the company Hagleitner by our trained employees
- Please note that during the room cleaning only the chambermaid is allowed to be alone in the room
- We ask you to keep the check out time & release of the rooms of 11. 00 o'clock to guarantee the cleaning & disinfection intervals for you
For a carefree family holiday, we have put together our extensive range of services into carefully selected holiday packages. No matter what season - we have something suitable for you and your loved ones for every occasion. Now just choose and enjoy!
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