Safe Stay
You can be sure that we will do everything we can to ensure that you have a wonderful time and a safe holiday with plenty of space. We have summarized all aspects for an enjoyable holiday at the HAIDVOGL KINDERHOTEL Zell am See. A trustful cooperation - even if with distance. We look forward to seeing you all again! The measures are continuously adapted to the official guidelines of the Austrian Federal Government - please note that changes may occur! Valid from 12.01.2021
YOURS FAMILY HAIDVOGL & TEAM
Requirements for your arrival
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2G proof
- Children up to the age of twelve do not require proof.
- Children over the age of 12 require proof: 2.5G proof upon entry or in certain customer areas, services close to the body, accommodation, gastronomy, sports facilities, leisure facilities, ski lifts, at events etc. this must be a 2G proof
- For school-age children, the schools' "Ninja Pass" is equivalent to 2G proof.
Hygiene- & Safety Concept / General
- With our cleaning concept of the company Hagleitner and the associated increased cleaning and disinfection intervals, we take care of our guests and employees
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FFP2 masks in generally available indoor areas. Children up to the age of 6 or persons who cannot be expected to wear masks for health reasons are excluded.
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Keep at least 2 meters distance to other persons except to persons from the same household or co-travelers from the common housing unit.
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Free rapid tests are always available at the reception.
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All employees of the HAIDVOGL COLLECTION comply with the 3-G regulations.
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In public places, public transport, customer areas of commerce and other services, and museums, wearing an FFP2 mask and proof of 2G is mandatory in enclosed spaces.
Arrival & Departure
- From 3 p. m. your room will be available as usual
- The check-out time remains unchanged at 11 a. m. – we ask you to observe the check-out time & release of the rooms from 11 a. m. to ensure the cleaning & disinfection intervals for you, you can still use the wellness area on the day of departure
- Before your arrival, you will receive an e-mail with a link to the registration form – in order to simplify check-in, please fill out this online form already at home
- Please show your 2G proof at the reception on arrival.
Culinary
Wellness
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All SPA treatments take place in compliance of the current directives
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Sauna infusions may currently not be performed. However, you are welcome to use our saunas with your own family.
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Our gym and pools are open.
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Courses, activities & hikes take place in smaller groups and with distance (possibly limited number of participants)
Cleaning & Disinfection
- Cleaning with the cleaning concept of the company Hagleitner by our trained employees
- Please note that during the room cleaning only the chambermaid is allowed to be alone in the room
- We ask you to keep the check out time & release of the rooms of 11. 00 o'clock to guarantee the cleaning & disinfection intervals for you
